Key product features
Get a single business number for your business and track all the calls on that number and get a detailed analysis of your business call volume.
Get call reports of the potential leads calling in response to a marketing campaign. Analyse those call responses across all the regions for better marketing strategies.
Direct customer calls to multiple agents at a single point in time. Handle responses extraordinarily by not missing any potential business opportunity.
Record the customer calls that you receive on your virtual number. Refer to those recordings whenever required and understand customer preferences.
Store the data of your callers, whenever they call. Use it to reach back to them to earn more business.
Manage your calls real time and view the ongoing calls on your panel. Create and save notes of customer interaction and refer to them for future conversation.
Scale as your business needs
All your business phone numbers can be mapped at the backend of your virtual number. So, whenever a customer calls on that number, the call is forwarded to any of your business phone numbers mapped at the backend depending on the requirement. As your business grows, you can add phone numbers at the backend of a virtual number.